Special Personal Information & Wellness Compliance

MEEKYSTORE.CO.ZW – CONSUMER HEALTH DATA PRIVACY DISCLOSURE

Effective Date: October 21, 2026•Last Updated: October 21, 2026•Governing Framework: South African POPIA & Zimbabwean Cyber & Data Protection Act

Supplemental Health Data Protection Notice

This Consumer Health Data Privacy Disclosure ("Health Disclosure") supplements the MeekyStore.co.zw Privacy Notice and specifically governs the collection, use, processing, sharing, and protection of Consumer Health Data across MeekyStore.co.zw (the "Platform").

The Platform is owned and operated by MEEKY STORE PTY LTD (Republic of South Africa CIPC) with local logistics, trade fulfillment, customs clearance, and central warehouse distribution in Zimbabwe managed by exclusive logistics partner MPX Global Zimbabwe.

1PURPOSE & SCOPE OF THIS DISCLOSURE

While MeekyStore is primarily a general e-commerce marketplace, global sourcing platform, and digital utility portal, our catalog and cross-border shipping services include personal care electronics, health monitoring devices (e.g., smartwatches, blood pressure monitors, pulse oximeters, digital thermometers, fitness trackers, smart scales, glucose meters), medical spares, orthopedic accessories, and wellness consumables.

This Disclosure explains how health-related consumer data is handled in strict compliance with:

The Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa — specifically rules governing Special Personal Information under Section 26.
The Cyber and Data Protection Act [Chapter 12:07] and Statutory Instrument 155 of 2024 of Zimbabwe (regulated by POTRAZ).
Global Health Data Privacy Standards governing health-related retail and connected consumer device data.

2CATEGORIES OF CONSUMER HEALTH DATA WE MAY COLLECT

Depending on your interactions with the Platform, purchases, or customer support queries, MeekyStore may collect limited categories of consumer health-related data:

2.1 Health Monitoring Device & Sync Data

Data generated, transmitted, or logged by connected health and fitness electronics (e.g., smartwatches, pulse oximeters, blood pressure monitors, glucose meters, smart scales, or companion app diagnostic metadata).

2.2 Purchase & Global Sourcing Records

Transaction histories involving health equipment, orthopedic supports, personal care items, diagnostic kits, or specialized supplements sourced locally or imported via our AI Global Sourcing Hub.

2.3 Customer Support & Prescription Inquiries

Information voluntarily provided when contacting support regarding device compatibility, replacement parts, or delivery requirements for sensitive medical equipment handled by MPX Global Zimbabwe.

2.4 Category Browsing & Inferred Data

Technical search logs and category filters applied while browsing health, wellness, or diagnostic equipment categories (e.g., searching specifically for respiratory or cardiac monitoring equipment).

3SOURCES OF CONSUMER HEALTH DATA

We collect Consumer Health Data from the following sources:

Direct Submissions from You: Information explicitly entered during checkout, warranty registrations, custom global import requests for health hardware, or customer support interactions.
Automated Platform Interactions: Technical logs, search terms, and category filters applied while browsing health and wellness categories on MeekyStore.co.zw.
Independent Marketplace Vendors: Transaction and serial number details shared by third-party sellers operating branded "Booths" on MeekyStore when fulfilling health hardware or wellness orders.
Logistics & Customs Clearance: Documentation provided to MPX Global Zimbabwe necessary to import restricted medical hardware or personal diagnostic equipment.

4PURPOSES FOR PROCESSING CONSUMER HEALTH DATA

We process health-related data exclusively for specific, limited, and transparent commercial, operational, and statutory legal purposes:

Purpose	Description & Operational Activity
Order Processing & Fulfillment	Processing, packing, customs clearance, and delivering ordered health hardware, personal care devices, or diagnostic kits via MPX Global Zimbabwe to your designated address or pickup hub.
Global Sourcing & Import Valuation	Ensuring foreign-sourced medical equipment or health monitors clear customs import requirements and ZIMRA/SARS regulatory inspections.
Device Warranty, Support & Returns	Managing technical support, serial number registrations, factory warranty claims, and device replacements for diagnostic hardware or smart health wearables.
Regulatory Compliance & Safety Recalls	Satisfying statutory product safety logging, medical import regulations, or contacting buyers immediately in the event of a product recall or manufacturer alert.

Important Guarantee: MeekyStore DOES NOT create discriminatory health profiles, sell or rent consumer health data to third-party data brokers, or use consumer health data to target behavioral advertising.

5SHARING AND DISCLOSURE OF CONSUMER HEALTH DATA

MeekyStore maintains strict confidentiality controls over health-related data. Your health data is treated as Special Personal Information. We share health-related information strictly on a need-to-know basis under the following limited circumstances:

Fulfillment Partner (MPX Global Zimbabwe): Package dimensions, handling instructions, consignee identity, and physical delivery addresses strictly necessary to perform air/sea freight forwarding, customs clearance, and last-mile door-to-door or hub delivery.
Authorized Manufacturers & Vendors: Serial numbers, technical fault reports, or purchase verification shared with origin manufacturers or independent booth sellers solely to facilitate warranty repairs, replacements, or software registrations.
Payment Gateways: Transmitting transaction totals and order identifiers to secure payment processors (Pesepay, EcoCash, OneMoney, bank networks) to authenticate purchases.
Legal & Regulatory Authorities: Disclosing information when strictly required by statutory law, court orders, or health regulatory investigations under South African or Zimbabwean statutes.

6CONSENT & SENSITIVE DATA CONTROLS

Under Section 26 of POPIA and applicable Zimbabwean data protection laws, health data is categorized as Special Personal Information.

Explicit Consent

Where processing goes beyond necessary contractual fulfillment (such as opt-in wellness communications or personalized health device recommendations), we obtain your explicit, freely given consent.

Withdrawal of Consent

You retain the right to withdraw your consent for non-essential health data processing at any time by contacting our data protection team at [email protected].

7DATA SECURITY & RETENTION

We enforce heightened technical and organizational safeguards for health-related records:

Encryption: End-to-end TLS/SSL encryption for data in transit and AES-256 encryption for database records.
Access Control: Strict role-based access restrictions limiting health data access solely to authorized fulfillment and technical support personnel.
Retention Limits: Health transaction data is retained only as long as necessary to fulfill warranty obligations, comply with tax/customs retention laws (up to 7 years under ZIMRA/SARS regulations), or satisfy recall monitoring requirements.

8YOUR PRIVACY RIGHTS & CONTACT INFORMATION

You possess full data subject rights regarding your Consumer Health Data, including:

Right to Explicit Consent & Withdrawal: We process special personal health information only with your explicit consent or contractual necessity. You may withdraw consent at any time.
Right to Access & Export: Request a copy of all health-related purchase records or support logs associated with your account.
Right to Rectification & Deletion: Request the correction or deletion of health-related purchase history or diagnostic logs, subject to statutory tax and customs retention obligations.

Data Protection Office & Inquiries

Data Protection Officer:

[email protected]

Phone & WhatsApp:

+263 77 886 6087 (Harare)

Platform Operator:

MEEKY STORE PTY LTD (South Africa)

Logistics & In-Country Partner:

MPX Global Zimbabwe

Eastgate Market / Robert Mugabe Way, Harare, Zimbabwe

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